Behind the Headline: ‘911 Calls for Help as Dispatcher Staff Shrinks’

Americans are accustomed to the luxury of emergency services. If something goes wrong, you dial 911 and you’re immediately connected to an operator in your area. For folks living in Teton County, it’s no different. But…

by | Nov 22, 2019 | Health, Housing, News

Americans are accustomed to the luxury of emergency services. If something goes wrong, you dial 911 and you’re immediately connected to an operator in your area. For folks living in Teton County, it’s no different. But the county is in a precarious place when it comes to staffing the folks that are answering those emergency calls.

Teton County Sheriff Matt Carr recently told county commissioners that the county is one person away from not being able to answer 911 calls 24 hours a day.

Criminal justice reporter Emily Mieure of the Jackson Hole News&Guide recently reported on this issue. She visited the KHOL studio to discuss her reporting.

Above: Riclyn Betsinger is among the core crew of dispatchers at the Teton County Communications Center. She has worked there for the last decade. (Bradley J. Boner/Jackson Hole News&Guide)

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About Robyn Vincent

Robyn launched KHOL's news department. She has worked as a reporter and editor in Wyoming for the last decade and her work has aired on NPR stations throughout the West. When she's not sweating deadlines, Robyn sustains her nomadic heart by traveling the world with her notebook and camera in hand. Follow @TheNomadicHeart

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